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The Blackmagic Cloud Store is a very fast high capacity network disk that's designed to handle large media files used on Hollywood feature films. The design uses advanced flash memory so it easily handles lots of simultaneous users. Plus it's extremely easy to set up!
- Product Identifiers -
MPN: DWCLDI/CLD320EAN: 9338716007787
- In The Box -
- Blackmagic Cloud Store
- Welcome wallet with QR code for software download
- Product Specifications -
Connections
- 10G Ethernet Ports
4x 100/1000/10G BASE-T - 1G Ethernet Ports
2x 100/1000 BASE-T - Ingest USB-C Port
1x USB 3.0 (up to 5Gb/s). Automatically transfers files from USB drive to Cloud Store. - Backup USB-C Port
1x USB 3.0 (up to 5Gb/s). Automatically backs up files from Cloud Store to USB drive. - HDMI Monitor Outputs
1 - Computer Interface
Ethernet for shared file access, configuration and software updates. USB-C for configuration and software updates.
File Sharing Protocol
- Protocol
SMB - Computer Connections
50 max.
Cloud Synchronization
- Compatible Services
- Dropbox
- Google Drive
Storage
- Storage Type
M.2 NVMe SSD - Total Capacity
20TB, 80TB or 320TB - Redundancy
RAID 5 distributed parity - External Storage
USB Disks - External Storage Format
ExFAT (Windows/Mac) or HFS+ (Mac) file systems.
Displays
- HDMI Monitor Out Standards
1080p50, 1080p59.94, 1080p60. - Monitor Out Displays
Device Name, storage capacity and use, Cloud Sync status, User Activity, Hardware Status, storage map, network data rate graphs. - Status Indicator
Underside white glow indicating normal operation or red glow indicating disk or power supply fault.
Device Control
- External Control
USB-C or Ethernet for configuration and software updates.
Software
- Software Included
- Blackmagic Cloud Setup Utility
- Blackmagic Proxy Generator Lite
- Internal software upgrade via Blackmagic Cloud Setup using USB-C port.
Operating Systems
- Mac 11.1 Big Sur, Mac 12.0 Monterey or later.
- Windows 10 and 11.
Power Requirements
- Power Supply
2x internal 100 - 240V AC 50/60Hz. - Power Inputs
1x IEC C14 mains input. - Power Usage
400W max.
Physical Specifications
- Dimensions
7in x 7in x 11.6in - Weight
13.2lbs (estimated)
Environmental Specifications
- Operating Temperature
0° to 40° C (32°to 104° F) - Storage Temperature
-20° to 60° C (-4° to 140° F) - Relative Humidity
0% to 90% non-condensing
Hassle Free Returns
At Motion Media, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, please allow 10 business days for a refund check to be issued.
Please read all conditions below. If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
How to return or exchange an item:
- In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
- To request an RMA number, please visit our contact page and send us an email with the request.
- To request an RMA number by phone, call Customer Service at 310-450-4000.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
Motion Media, LLC
Attn: RMA#XXXXX
2875 E. Patrick Lane, Suite O
Las Vegas, NV 89120
- Alternatively, you may return an item at our office at the above location, with an approved RMA.
Rules:
- All returned or exchanged items must be in new condition,
unopened in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories. 15% restocking fee on any opened items. If you are going to return, do not open the box. - 25% restocking fee on LitePanels, Anton Bauer and Sachtler returns.
- Motion Media is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 days.
- Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
*No Return/Exchange On:
- No Returns on Blackmagic Design purchases.
- Any Electronically Delivered Software
- 3D Printers & Accessories
- Custom systems built or modified by Motion Media to customer's specifications
- Educational dvd's and books once unwrapped
- Motion Media Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
